 |
|
 |
|
|
Click on the icons below to explore the OrderMotion solution!
Solutions
With OrderMotion you can stock the store, bring in the business, make the sale, fill the order and ship out on-time with one easy-to-use system.
Eliminate manual processes and integrate seamlessly across multiple brands.
Click on the icons above to explore the OrderMotion solution!
Make the Sale
With OrderMotion you can achieve high-speed, error-free data entry behind the “buy” button - for everything from single products to complex catalog orders. Now, you can:
- Monitor data-entry progress and accuracy
- View all customer order activity at any time
- Conveniently track all payments
- Protect yourself from fraud via automatic system alerts
- Authorize credit cards in real-time
- Automatically resubmit declined credit cards
- Verify deposit balances
- Calculate sales tax
- Create an audit trail for each order
Fill the Order
With automated order processing, you can transform manual tasks that span multiple systems into one streamlined process. Orders are automatically moved through the various stages required for fulfillment quickly and accurately, resulting in dramatically fewer shipment and order errors.
- Automate exception handling (even after the order has been released to the warehouse)
- Easily manage backorders and partially shipped orders
- Customize the picking process to your individual needs
- Manage recurring orders and continuity programs automatically
- Generate automated pick lists
- Produce packing documentation with your company logo
- Deliver real-time, customer-accessible order status via your
website
- Schedule order processing when and how it suits you
- Allow for ad hoc processing
Ship it Out On-time
With OrderMotion's integrated shipping tools, you can automate carrier rate calculations and manage all your carriers through one simple interface. No more paperwork. No more tracking information. No more manual file uploading/downloading. What’s more, your customer can view order status at anytime online.
- Track it with a single click
- View carrier tracking systems including UPS, FedEx, DHL
- Manage carrier rates and compliance requirements
- Update customer order shipping status in real-time
- Automate shipping carrier rate calculations and
postal manifests
- Warn your customers about shipping delays, automatically
- Integrate seamlessly with vendors for
flexible drop-ship options
Service the Order
The customer interaction rarely ends at point of shipment. Successful e-commerce merchants know that what happens after the sale is just as important as the actual transaction. OrderMotion helps you manage customer service proactively so you can reduce the interruptions and headaches of reactive customer service inquiries.
- Automatically keep customers updated on order status via email or telephone
- Access data immediately to respond to customer inquiries and changes to existing orders
- Enter orders for customers who are uncomfortable entering
their credit card information online
- Keep all correspondence for each customer in one
easily accessible file
- Print and/or email an individual customer's invoice and
credit memo
Manage Inventory
Keep all your e-stores fully stocked and well merchandized with OrderMotion. Using our simple catalog tools, you can be sure your customers are getting accurate information about the products they want. And you can make sure those products are available when needed.
- Unify your inventory and guarantee real-time accuracy
- Forecast and manage supply and demand based on trends and sales analysis
- Reorder immediately through integrated PO system
- Coordinate all elements including ordering and receiving
through one interface
Choose the Right Customer and the Right Offer
The ability to bring in the most profitable customers is critical to your bottom line. Leverage your OrderMotion data, which contains hundreds of fields for each customer, to quickly and effectively make them an offer they can’t refuse. Customize services and create brand loyalty through flexible product promotions. Test and measure any program across any channel and use customer reporting to repeat, renew, cross-sell and upsell.
- Target customers with highest likelihood to order
- Test promotions
- Identify clusters of high-performing customers
- Identify and track purchase predictors through custom
fields that include demographic information
- Automatically trigger cross-sell and upsell opportunities
(at any point of sale)
- Measure, report and repeat
Manage Your Finances
With OrderMotion, you can easily post, track, audit and summarize all your financial transactions. The system can be customized to accommodate all your accounting and financial needs, including:
- Automatic end-of-month reporting
- Customer level accounting, accounts receivable, settlement and cash management
- Data extraction into Microsoft Excel
- Upload and transfer to external general ledger system
- Trail balance reporting before closing accounting period
- Flexible financial period close process
- Integration between financial information with inventory
management data
- Instant cash flow reports
- Sales reports detailed by item and payment method
Make a Profit and Grow Your Business
Whether you want to speed up transaction times, ensure order accuracy, exceed customer expectations or cross-sell on the spot, OrderMotion is designed to fuel your growth. Seamless integration with in-house accounting systems and outside resources like call centers, shipping carriers and drop ship vendors means that you can adjust to fit your business needs. And, every aspect of the technology is engineered to work across multiple brands so that you can focus on making a profit.
- Efficiently process transactions
- Easily manage orders, inventory, shipping and fulfillment
- Communicate proactively with your customers and build loyalty
- Provide relevant marketing and promotions
- Automate your bookkeeping and accounting tasks
Total Merchant Revenue Processed
OrderMotion manages millions of orders for thousands of brands,
supporting more than a billion dollars of merchant revenues a year.
|
|
 |
|
 |
+1 (800) 307-3997
